A Way Basics customer recently used our storage products as displays at the CaterSource tradeshow. Bamboo Studio makes disposable bamboo dinnerware for foodservice and reusable bamboo dinnerware for the home. The booth looks great with the total eco theme and natural wood colors. Really nice how they chose Way Basics'z zBoard to display their products instead of using particle board or MDF made product. Great job Bamboo Studio!
Way Basics Blog
When Way Basics started over 3 years ago, we set out to assure customer service was our top priority. Sounds cliche doesn't it? What does customer service mean? We looked up 'customer service' at dictionary.com and found this:
"assistance and other resources that a company provides
to the people who buy or use its products or services"
Seems so mechanical and impersonal. We've all interacted with customer service in our lives either through a brick and mortar or online retailer. More often than not, the experience with customer service is remarkable in the negative sense. Sometimes it even ruins our day doesn't it? We've all been there.
We believe in doing the right thing and from the start we set in stone that customer care would be part of our core values. Rather than just servicing our customer, we care about you. We make sure your email, phone call, feedback, product issues, you name it, we attentively service you in the way each person deserves.
With new technologies evolving the way we interact, the team at Way Basics is wondering how our customers prefer to be cared for. Would you like a phone number to call and speak to someone? How about using Twitter and Tweeting a comment or posting your love, question, or issue on our Facebook Wall? Does it matter which communication medium is used as long as you are attended to in a caring way? How important is response time?
Our team is always looking for ways to make our lives simpler, products better, and customer care more loving. We would love to hear from you. Use any one of our ways to connect and share with us:
Phone: 949 892 5279
Email: talktous [at] waybasics.com
Blog: click on "Leave a Comment" below this post
Any other communication channel we're not using?
Happy Valentine's Day! We love love love Valentine's Day because who doesn't love to be loved? Wouldn't it be amazing if everyone around the world just loved a little bit more. We're romantics at heart and look through this crazy world with rosy colored glasses :)
We received an email from our customer today with a post on her blog. She has purchased the Charlotte Table (we're out of stock at the moment and will have it again in a few weeks) in white for her daughter's birthday. Since her birthday is close to Valentine's the theme was pink. Her mom is also a photographer so the photos are amazing! You can see the details of her post here.
Need some pink storage to decorate a cute pink room? Shop our pink cubes.
CHARLOTTE, N.C. -- The quiet southeast Charlotte street that looked more like a movie set this week wasn’t for carpenter Carter Oosterhouse’s show on HGTV. It was for a series of online clips that will be posted on the web site for Clorox Green Works.
Oosterhouse was in Charlotte for three days creating a $20,000 makeover for the Harding family.
“We're going to give the nursery and the family room, which is kind of like a rec room playroom, a complete greenover, which is a makeover with an eco friendly twist,” Oosterhouse explained.
Way Basics was proud to be included in Apartment Therapy's Shopper's Guide!
"When you're looking for CHEAP — but not willing to throw all aesthetic consideration to the wind — this is the list for you. Here are 5 go-to sources for budget-friendly shelving and storage options for the design-minded organizer. Almost all of the units shown here are priced right around $100."
"Exactly as the name implies, these shelving systems are way basic. Made from recycled paper, the zBoard furniture is exceptionally lightweight, sturdy and amazingly cheap — its downfall is that the weight limit is on the low side. I like the Madison Bookcase ($89.50) the best but their are fun, cheaper options like the Triple Rectangle Plus in Green($29.99). Strong enough for most uses, Way Basics are ideal for kids' rooms, and nooks that you need some bonus shelving. As an added bonus, Way Basics are completely recyclable."
We've redesigned our home page with you in mind! We wanted to clearly and concisely convey the defining characteristics that make zBoard a smarter choice for you, your family, and your planet. In a nutshell, our storage line is: Simple (World's easiest assembly), Safe (No VOCs) and Eco (Saves trees). Please, take a few seconds and visit the page! Comment here or email talktous at waybasics dot com with any feedback!