We Truly Care!

October 19, 2014

At Way Basics, we love going above and beyond for our customers. We love our products and love getting you and your family organized. This is why we have someone on call to answer all your questions and help you make educated choices for your home.

Here is one of those stories:

Last month our customer Googled "rectangle cube" and came across our products but she wasn't sure what to buy! She contacted us through e-mail (talktous@waybasics.com) and asked for help with a space that she wanted to get organized. She sent in some pictures, measurements of the space and the idea of what she needed. She was looking for a 4 shelf system to store boots and back packs in her front hall.

This was her "before picture"

Hanna, our amazing customer care woman, looked through our products, calculated the space our pre-configured Freedom Shelf which has a similar modern, unique feel but different dimensions.

Hanna recommend having 4 Cube Plus at the Bottom, 2 Rectangle Plus for 2nd row shelf, 2 Cube for 3rd row and 1 Cube on the top. This has a total measurements of 56.6" in Height and 53.6" in Length.

Look at the difference it makes!

When asked about the favorite part of her job, Hanna replied, "Helping customers and making them feel that we care." I certainly think Hanna did a fabulous job here! What is your Way Basics story?


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